In case of a complaint or return of goods within 14 days, the customer must send an e-mail to info@darkykpotisku.cz. The customer will receive instructions on how to proceed in case of a complaint or return of goods.
The standard procedure is as follows:
Return of goods by the customer (within 14 days) – only for goods without printing. Products modified at the customer's request cannot be withdrawn from the contract within the statutory period of 14 days.
The customer sends the goods back to the address, together with a copy of the invoice and a document on withdrawal from the purchase contract; for safety, the customer also provides the bank account number to which the money should be returned.
Address:
Věra Filipenská
Belgická 4164/4
796 04 Prostějov
Tel. +420 733 27 77 27
The standard procedure is as follows:
Return of goods by the customer (within 14 days) – only for goods without printing. Products modified at the customer's request cannot be withdrawn from the contract within the statutory period of 14 days.
The customer sends the goods back to the address, together with a copy of the invoice and a document on withdrawal from the purchase contract; for safety, the customer also provides the bank account number to which the money should be returned.
Address:
Věra Filipenská
Belgická 4164/4
796 04 Prostějov
Tel. +420 733 27 77 27